Shipping Information

We aim to deliver all goods within 5 working days (USA) up to 2 weeks (World Wide) of cleared payment. All items are shipped direct to your door, as we do not offer a collection service. Smaller items are sent by USPS First Class mail and do not require a signature, larger items are delivered Monday to Friday between 7.30am and 9pm by our couriers USPS, UPS or FedEx. On some items signature is required.

Delivery Cost

• United States - Limited time FREE (usual price $1.95)
• Canada - $2.95
  
• Europe and Asia - $3.95

 Orders over $24.99 ships free World Wide!

Further Details

• We can deliver to an alternative address of your choosing, you have the opportunity to provide this as the "ship to address" when completing your order.

• If you require a change to the shipping address after the item ships you will be liable for a charge.

• Should you be unavailable to sign for an item it will returned to us by the courier and you will be liable for a charge to re-arrange delivery.

• For legal reasons couriers cannot leave packages unsigned for and any requests for items to be left in the porch/shed/garden, will be disregarded.

• Please note any issues relating to damage of goods during transit must be reported immediately and signed for accordingly, for us to proceed with a claim.

• All returns must be postmarked no later than 7 calendar days after the order is placed. 

• All returned items must be in their original state before they can be accepted for a refund.

• Your original invoice must accompany your returned item(s) in order for us to process your refund.

• Delivery costs paid for on the order will also be refunded. The cost of returning the goods are at the customers own expense.